Field Services

Managed mobility services for field services.

PiiComm tailors its managed mobility services for field-service businesses so that your customer-facing workers can provide clear communication, accurate estimates and prompt completion. We’re proud to have delivered field solutions with exceptional ROI, including:

  • Intelligent scheduling and dispatching: With integrated voice, data and GPS mobile devices, dispatchers and workers are in sync and orders can be completed quicker.
  • Smarter inventory and asset management: Real-time data allows field workers have access to all information and parts needed to finish the job on the first visit.
  • Boost sales and manage revenue: With instant access to customer and product data, field workers can sell more products, services and accessories while on-site, including remotely extending warranty and maintenance plans.
  • Front-of-the-line support: Our in-house, in-country customer support desk offers comprehensive coverage and support for all your mobile devices, including direct-line care from the manufacturer.

You’re in great company.

Drive more revenue with empowered field services workers.

Partner with PiiComm and achieve:

  • Warehouse management
  • Intelligent labor management
  • Inventory and asset management
  • Tool tracking
  • Work in progress (WIP)
  • Barcode verification and label printing
  • Employee time tracking

Managed mobility services. It’s all we do.

Talk with an expert

Learn more

Purolator and Zebra Choose PiiComm To Provide Mobile Device Lifecycle Management Services For Digital Transformation

11 July 2019

Logistics leader outsources support for fleet of Zebra Technologies handheld computers to Canada’s mobile technology support specialist OTTAWA, ON, CANADA, July 10, 2019 / / — PiiComm, Canada’s premiere mobile device support company has been selected by Zebra Technologies and Purolator Courier to deliver deployment, ongoing lifecycle management and support services for Purolator’s new handheld mobile scanning devices […]

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ServicePLUS Is An Innovative, Hardware-as-a-Service, Mobile Device And Services Bundle

8 December 2017

New Acquisition Model For Mobile Devices Focuses on Business Outcomes Not on I.T. Mobility Managed It can be costly and complex to deploy and support fleets on mobile devices and their users.   Once the devices and accessories are staged and applications  fully-tested, then asset tracking data is captured and updated.  They are individually packed and […]

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What Are RFID Solutions And Why Are They Important?

24 March 2017

RFID Solutions and Their Basic Components While the importance of the barcode is without doubt, it’s not the only asset management solution. Today, many businesses are making the move to RFID for their enterprise needs. RFID (radio frequency identification) solutions have become an increasingly appealing alternative to barcode technology. They can be used to generate […]

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Expanding Business with Barcodes

15 February 2017

How Barcodes Add Greater Security and Increase Competition for Products and Businesses Barcodes are an essential part of the global exports market. From product manufacture to being scanned by retail cashiers, barcodes are the most accurate and secure way to identify a product. Companies with large product inventories rely heavily on barcodes to keep track […]

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Frequently asked questions

PiiComm experts can help you select the right mobile technology for your specific needs based on your existing software solutions and required functionalities. The required functionalities for field services companies can vary greatly and in some cases the integration of IoT in devices might be required. Some of the most common mobile technologies adopted by PiiComm customers in field services are handheld computers, mobile printers, rugged tablets, and wearable technologies.

Five common security risks related to mobile devices are (1) data breaches, (2) malware, (3) device loss or theft, (4) unauthorized access, and (5) lack of security updates. All five of these risks can be mitigated by implementing a mobile device management (MDM) software with diligent administration and management.

The majority of mobile devices run on Android, Windows or iOS. For effective mobile technology in the field, the choice of device and its operating system can be critical. PiiComm experts can help you select the proper device and OS for your specific needs and provide a solution with the lowest total cost of ownership (TCO).