What is it like working
with PiiComm?

Happy customers make us happy! We’re always grateful when a customer takes the time to share their experience with the PiiComm team. Many of our customers first started working with us more than a decade ago, and we don’t take this kind of loyalty for granted.

PiiComm gets the job done. Their flexible approach and interest in the industry, allow us to solve real problems.

Tyson J. Roffey
Director, Information Technology – CHEO

Although somewhat of a catch phrase or a slogan for some, “Delighting the Customer” seems to be PiiComm’s mission statement. We have had the pleasure of working on very large and very small projects with PiiComm and they consistently prove their value to each and every client. They are creative, nimble and forward thinking with their client’s present and future needs always driving their business strategy. They have the uncanny ability to support some of the country’s largest corporations and most complex requirements with the personal attention and customer satisfaction that everyone hopes for, but seldom ever achieve.

Motorola Solutions Inc.

I like the no bull approach PiiComm takes. If I need a quote, I get it within the hour and they don’t try and sell me products our company doesn’t need. It’s obvious PiiComm has a really strong working relationship with their suppliers. We benefit in multiple ways from price to customer service. PiiComm goes the extra mile to earn our business, time and time again.

Tom Hickey
IS Purchasing & Hardware Support Manager – Giant Tiger Stores Limited

Throughout the implementation of this solution, PiiComm provided exceptional knowledge and expertise. PiiComm’s guidance made the project successful. PiiComm offered in-depth experience in hand-held technology and applications. This was a huge project, implementing for hundreds of units across Canada. PiiComm’s skill and coordination of managing the entire project was critical for us and helped speed up the process.

Bill Gu
Senior Buyer – EastLink

PiiComm has been instrumental in reducing my operating costs for telecommunications year over year because they understand what drives our bottom line. Because we are far away from major urban centers, I don’t always get the service I pay for when dealing with major companies. With PiiComm, they became the middle-man for me and resolve the issues that I can’t spend hours on the phone for. PiiComm has become the “GO-TO” partner for my important projects. They have the experience and depth of vision that I require on a day-to-day basis and I know they will be there when I need them. In a world where service is everything, the people at PiiComm understand what doing business is all about.

Robert Crooks
Supervisor, Technical Services – Ivaco Rolling Mills

In November 2009, Brockville General Hospital recently installed an Ascom wireless phone system. The Ascom wireless IP-DECT solution integrated seamlessly with our current Nortel PBX and in the future will allow us to easily integrate with a nurse-call system of almost any make. The installation and support from PiiComm has been exceptional. The project was managed by the PiiComm Project Manager, who kept the project on track and in time with very little interruption of existing services. PiiComm’s involvement minimized the impact on our internal resources and completed the project within expectations on time and on budget. PiiComm is the type of vendor who we prefer to deal with and has demonstrated a good understanding of our Hospital requirements.

Rene Melchers
Manager IM/IT – Brockville General Hospital

Queensway Carleton Hospital recently completed an upgrade to the Nurse Call System which included changing to the new IP-DECT Ascom wireless phones. One of the biggest challenges was always going to be around the replacement of existing infrastructure with minimal disruption to the units. PiiComm achieved this by taking the time to gain a solid understanding of our existing infrastructure and building a detailed project plan specific to our site and needs. The project was completed as planned, on time and with minimal disruption to the units. PiiComm was instrumental in making this project a complete success through their extensive product knowledge, professionalism and understanding of the environment we work in.

John Saunders
Manager, Information Technology – Queensway Carleton Hospital

Managed mobility services. It's all we do.

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